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There are several important documents that you should acquire to receive basic services and to enable you to work in Manitoba:
Health Card
Your Manitoba Health card allows you to see a doctor, get a prescription, visit a hospital emergency room or use most other health services. Permanent residents are eligible for coverage on their date of arrival when proof of Permanent Resident Status is provided or on the date Permanent Resident Status is granted.
For those coming from another province or territory, coverage will begin on the first day of the third month after your arrival in Manitoba. Based on the Canada Health Act, residents moving from one province/territory to another will be covered by their home province/territory during the waiting period.
- Where to apply: Manitoba Health, 300 Carlton St., Winnipeg MB. (see notice above)
- What you’ll need:
- Completed Manitoba Health Registration Form (you can also get the form from the City of Winnipeg, 510 Main St., Winnipeg, MB, or for rural areas, contact your city or municipal office toll free 1-800-392-1207 or TTY/TTD: 711 or 1-800-855-0511).
- Permanent Resident Confirmation card (copy of both sides) or your Record of Landing (IMM 1000).
- Previous province’s/territory’s health card (if applicable).
- Supporting documents (as of 2019):
(If you have just arrived and need a letter as proof of physical address/physical residency, Immigrant Centre Manitoba can help you. Go to their Language Bank Services for more information). - Fee/Cost: No fee.
- For more info: Tel. no.: 204-786- 7101; Manitoba Health, Healthy Living and Seniors
In 2025, a new plastic health card will be available for all Manitobans. It will include a QR code to make the check-in process faster and more efficient. Eventually, a digital health card that you can store in your phone will be made available. For more information about the new Manitoba Health Card, go to: New Plastic and Digital Manitoba Health Card FAQ
SIN
You need a Social Insurance Number to work in Canada and to receive benefits and services from government programs. Your SIN is highly confidential. It is a key to your personal information so you should share it only when you know it is legally required. Read Your Social Insurance Number: A Shared Responsibility from Service Canada to know how to protect your SIN.
- Where to apply: Service Canada Centres are gradually reopening. Check here to see if your local Service Canada Centre is open. You may have to request for an appointment. You may also apply online or by mail.
- What you’ll need: One of the following original (not photocopies) primary proof-of-identity documents:
Permanent Resident Card (issued by Immigration, Refugees and Citizenship Canada or IRCC); or
Confirmation of Permanent Residence (issued by IRCC). You will need a supporting proof-of-identity document if the name on your primary proof of identity document is different from the name you currently use. This can be a certificate of marriage, marriage statement, court order document, an adoption order, notarial certificate, and others. If you are applying for your child or are a representative for someone else, go to this link for the requirements. - Fee/Cost: No fee.
- For more info: Service Canada; or call 1-800-206-7218; TTY 1-800-926-9105
Calling from outside Canada: 506-548-7961 (long distance charges apply).
Permanent Resident Card
Your PR card is official proof that you are a permanent resident of Canada. It is a wallet-sized plastic card that you are required to show if you leave and enter Canada from another country. You will get this card if you have been approved as a PR.
- Where to go: If you supplied a Canadian mailing address in your visa application, this will be mailed to you. If you did not provide an address, you can provide it online within 180 days of getting your status.
- If you need to apply for a PR card, you can do it online. Apply only if you have gone beyond the 180-day deadline, lost your PR card, if it has expired, or if you have legally changed your name or you are changing the gender designation on your card. You will need to follow instructions and submit documents (depending on your reason for applying). Follow the detailed instructions on this page: Applying for a Permanent Resident Card
- Fee/Cost: No fee. If you need to re-apply, $50.
- For more info: IRCC
Bank account
You need to open a bank account to safeguard your finances and to have access to services such as loans, mortgages, or investments. Employers will also ask for your bank account details to forward your salary. Read the article Essential facts newcomers need to know about financial institutions in Manitoba to get some tips to help you choose a bank (or a credit union).
- Where to go: Check bank websites or call for an appointment. Research to compare services and benefits and choose the one that best fits your needs. Take advantage of special promotions for newcomers. Ask about specially designed newcomer accounts and packages.
- What to bring: You will need two pieces of identification such as a PR card, passport, SIN card, driver’s licence or an employee photo card. However, requirements can vary per bank. Call the bank and ask directly, or visit their website.
- Fee/Cost: Opening an account is free. However, service fees apply. It will depend on the financial institution and type of account that you have.
- For more info: Banking for newcomers; Financial Consumer Agency of Canada
Driver’s Licence
You may drive in Manitoba with a valid driver’s licence from another country for up to three months from your date of entry to Canada. After this, you will need a Manitoba Driver’s Licence. You have to be at least 16 years old, pass a knowledge test, and then a road test (unless you come from a reciprocal country).
- Where to go: Check MPI’s COVID-19 Information. You must register as a Manitoba Public Insurance (MPI) customer and provide proper identification documents. You can go to an Autopac agent (service centre) or to Manitoba Public Insurance claim/service centres.
- What to bring: You will need proof of identity that shows your birth date, full legal name, signature, photograph, Manitoba residence and permanent address, and entitlement to be in Canada. Here is a list of approved documents that you should bring. Read New to Manitoba for a step-by-step guide to applying.
- Fee/Cost: Schedule of Charges.
- For more info: Manitoba Public Insurance; Tel. No.: 204-985-7000; Toll free: 1-800-665-2410; TTY/TTD: 204-985-8832.
Article updated as of December, 2024. As this is only a guide, please verify with the proper agency (depending on the document that you need) before applying. Requirements, processing times, fees as well as COVID-19 guidelines for servicing clients may change.
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