Urgent care or Emergency? Getting the right health care services

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Here is a quick reference from the Winnipeg Regional Health Authority to know where to go for the kind of health situation you are in:
poster on choosing doctor, urgent care or emergency

© Used by permission

The following are the health care options available in Manitoba, plus some additional resources you can access to help keep you healthy and disease-free:

Nurse Call Centre 24/7

Health Links-Info Santé is a Nurse Call Centre that is open 24/7. It is a free resource you can consult anytime, anywhere in Manitoba. You can ask experienced and knowledgeable nurses about health care questions and get the proper guidance that you need. Call 204-788-8200 in Winnipeg or 1-888-315-9257 toll-free elsewhere in the province.

Better home care

The Manitoba Home Care Program is the oldest comprehensive, province-wide, universal home care program in Canada. Established in 1974, it is available to all Manitobans of all ages, based on assessed need. The Home Care Program is perfect for those who need ongoing health services or help with activities of daily life but don’t require care in a hospital or a personal care home. For details on eligibility, types of services,and other specifics read the Frequently-Asked Questions on the site).

QuickCare Clinics

For minor health issues, you can go to the QuickCare clinic nearest you (Norwood, St. Vital and the North End, but plans are underway for more. See Community Resources below). These clinics are staffed by nurse practitioners and registered nurses and are usually open during times when most other clinics are closed. To know more about QuickCare clinics, go to this link on the Manitoba.ca site and watch the video below:

Urgent care centre

For non-life threatening medical emergencies that need urgent care such as injuries, cuts and bruises from minor accidents, you can go to hospitals with urgent care centres. They are open 24 hours a day, seven days a week. In addition to health assessment and treatment, patients also have access to diagnostic testing and other health care disciplines such as social work, physiotherapy, occupational therapy, nutrition, pharmacy and respiratory therapy. You can find information and a map on the myrightcare.ca site.

Free cancer treatment drugs

The Manitoba Home Cancer Drug program offers certain drugs at no cost. Patients managed by CancerCare Manitoba (CCMB), Community Cancer Program Network, or community oncologists affiliated with CCMB are eligible. Enrolment is managed through CCMB. Click this link to know more about the Manitoba Home Cancer Drug program.

Dial-a dietitian

Do you have trouble getting your kids to eat during meal times? Or are you unsure whether a new weight-loss diet plan you read in a magazine will be good for you? For health and nutrition questions, a Registered Dietitian is just a call away. Call 204-788-8248 or 1-877-830-2892 toll-free, for practical eating advice. To know more about the Dial-a-dietitian service, go to the link.

Family doctor finder

The Family Doctor Finder online tool can assist in finding the best doctor for you. You can register online or via phone (the contact centre is open between 8:30 am to 4:30 pm, Monday thru Friday).

Access Centres

Access Centres offer more than health care services. Aside from front line health care from physicians or nurse practitioners, they offer assistance with mental health, home care, and employment needs. They also have income assistance programs. The services vary from community to community, so check with your nearest Access Centre first for more information.

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Community Resources

To know more about getting a doctor, what services they offer, and how to maximize your time during a doctor’s appointment, read How to get a doctor in Manitoba.

The Sexuality Education Resource Centre MB website has various resources on sexual and reproductive health many of which you can download in your own language.

If you’re in Winnipeg, here is your quick guide to hospital and health care centre roles. Please note that this is posted as of Sept. 2017. The changes will take six to 24 months to complete:
Hospital and health centre roles
You can also access this poster at the Winnipeg Regional Health Authority site.

© Used by permission

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