First, do not to panic.
Act quickly, but calmly. It is always better to be prepared.
This guide will help you prepare for a health emergency:
What are emergencies?
- Heart attack
- Major trauma (physical injury)
- Severe head injury
- Severe difficulty in breathing (due to an allergic reaction or other cause)
- Severe bleeding
Urgent health conditions:
- Head injury but still awake
- Deep cut
- Foreign object in eyes, ears
- High fever in an infant or toddler
- Chest pain not related to a known heart problem
- Signs of serious infection
WHAT TO DO IN AN EMERGENCY
- Call 9-1-1.
- Those with hearing loss or speech difficulties may text 9-1-1 (you need to register).
- If your community does not have 9-1-1, check the front page of your phone directory for emergency numbers.
- Bring the patient to a hospital if he can be moved.
- When you call 9-1-1:
Follow the dispatcher’s instructions. Do not hang up until he or she says so.Wait until help arrives.
- Ask for interpreter services if you cannot speak in English.
- Give your name and exact address.
- If you live in an apartment building, give your apartment letter and/or number.
- Give the details of the situation.
- What happened?
- Who is sick or injured?
- When did it happen or start?
- Stay calm.
- Keep the patient comfortable
- Do not move the patient if there is a bone or neck injury.
IF YOU ARE NOT SURE THAT IT IS AN EMERGENCY CASE
- A nurse will help you decide.
- Choose “language translation” if you cannot speak English.
- This is better than going straight to 9-1-1 (unless you are sure that it is an urgent medical situation). It saves you from an unnecessary expense.
- The use of an ambulance is not free. See current fees here.
FOR LESS URGENT MEDICAL CARE
- For problems such as:
- possible fracture/sprain
- back pain
- stomach pain
- skin/wound infection
- mild or chronic headaches (migraines)
- minor cuts or burns
- sore throat or sinus problems
Contact:Hospitals in Manitoba, like St. Boniface Hospital, have free interpreter services.If you need to prepare for a medical appointment, these immigrant serving organizations can help you:
HOW TO MAKE AN EMERGENCY PLAN
- Teach your children how to dial 9-1-1. Tell them that it is for emergency use ONLY.
- Post emergency numbers near the phone.
- Get an E.R.I.K. Put it on your fridge door.
- Download Winnipeg’s Health Services Directory.
- Go to Canada.ca’s Get Prepared. Read the emergency preparedness guide.
- Download Your Emergency Preparedness Guide.
- Get emergency first aid and CPR training.
Ask about first aid training from:
Article updated on 12/2018.
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Here’s a quick guide to health care services in Winnipeg (courtesy of the Winnipeg Regional Health Authority):
© Used by permission
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