Don’t worry. Help is always available.
How do I start a class?
- Go to the Course Page. You will find:
Bookmark the Course Page. This saves the page so that you can easily go back to it.Check your email.
- what the course is about
- the date and time the course starts
- instructions on how to start
- what you will need. It will say if you need to have software (for example Skype or Big Blue Button), an email account or other requirements.
- the name of your teacher or e-facilitator
- links for support
- It will say if you are registered.
- Get instructions on how to start and other details.
- Get passwords or links that you may need to enter the site and join the class.
- Read the Frequently Asked Questions (FAQ) page.
- Call or send an email to your instructor at any time.
How do I prepare for an online class?
Write your learning goals. It will be your guide. Goals will push you to learn.
Other things you can do to prepare:
- Check your computer before the class starts. Get your headset ready.
- Get needed software and apps. Test them and know how to use them.
- Find a good place to study. A quiet, orderly place is good.
- Schedule your study time. Set time for attending the class, reading, studying and doing assignments (if there are). Make a study routine.
- Join the forum. Introduce yourself before the class starts.
- Read the Course Page for links to resources and references.
Something is wrong. How do I get technical help?
- Anticipate technical problems
Get technical help
- test everything before the class starts
- check your computer and internet connection
- check if everything plugged in and turned on
- have a second device if possible. A tablet or smart phone are good back-ups in case your laptop does not work.
- Read the Frequently Asked Questions.
- Ask your instructor for help. There will always be online support in an online class.
- Technical problems happen all the time. Don’t be shy. Ask for help when you need it.
How do I push myself to study?
- Start with SMART goals (read Setting English learning goals the SMART way). Outcomes can motivate you.
- Discipline is part of self-directed learning. Develop discipline by:
- having good study habits. Set a routine or study schedule
- working in a quiet study area
- being organized. Keep your study materials close by and easy to find
- Check your improvement. Results will motivate you!
I feel that I’m alone. How do I connect with others?
There are many ways to connect with others when you’re in an online class. You can:
- Join the online forum. Ask questions, share your opinions and resources (read Why you should join online forums).
- Use Skype, FaceTime, and other similar apps to talk with your instructor or classmates.
- Email your instructor if you have questions, comments and suggestions.
- Start your own online community. Make a Yahoo, Google or Facebook group for your class.
Maybe it’s not for me?
- Give it time:
- Your digital skills will get better the more you attend online classes.
- You will develop learning skills as you adjust.
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