Top 10 consumer tips

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As a consumer, it’s important to know your rights and responsibilities. This helps you make smart choices and stay safe. Here are some tips to help you:

  1. Say No

    If someone tries to sell you something, don’t feel like you have to say yes. It’s okay to say no and walk away, especially if it’s expensive.

  2. Understand contracts

    If you don’t understand a contract, ask questions before you sign. You can also get help from a friend or a lawyer.

  3. Don’t share private information

    Your Social Insurance Number (SIN) is private. Only share it when it’s required (When to provide and NOT provide your SIN). Don’t share your bank PIN or credit card information over the phone. Banks will never call you to give this information.

  4. Check businesses

    Before you buy something, check out the business online or with the Better Business Bureau . Ask friends if they know the company. You can also look at Facebook or consumer review sites like Yelp or Amazon.

  5. Know the news

    Sign up for regular emails from CBC Marketplace Watchdog. You’ll get news, tips, and information to help you save money and stay safe.

  6. Check your credit report

    Look at your credit report and bank statements every month. This can help you catch identity theft or transactions you didn’t make.

  7. Be careful of offers

    Be on guard when someone promises you a lot of money. Listen to your instincts.

  8. Make a budget

    Look at your spending. Making a budget for each month will help you see this better. This can help you save money. You can learn more about budgeting here: How to make a budget.

  9. Don’t buy things you don’t need

    Avoid buying things you don’t need, even if they are 50% off. You’ll just waste your money.

  10. Keep your receipts

    Keep your receipts in case you need to return, repair, replace, or exchange a product. Check the store’s return policies before you buy, so you know what to do if there’s a problem.

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Everyday Conversations

You can learn many things from the Manitoba Consumer Protection website. It has great information about consumer issues.

Go to the Financial Consumer Agency of Canada for more information.

Read the Little Black Book of Scams 2nd Edition (Your Guide to Protection Against Fraud). It is available in various languages.

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