Collection, Use and Sharing of Personal Information

English Online Inc. collects personal information related directly to and needed by English Online for the purposes of recruitment, admission, registration, progression and other activities related to its programs. Providing personal information to English Online is voluntary; however, access to the full range of English Online services will require users to complete the registration process.

The personal information English Online collects is used and stored to administer and operate learning programs and activities. Personal information includes your name, phone number, address, email, Canadian Language Benchmark scores, Citizenship and Immigration number, and date of birth. You may also be asked for personal information about yourself: about your education, languages, hobbies and interests for e-Tutor matches, and to help English Online improve user experience. English Online uses personal information in aggregate form for statistical and research purposes including: identification of trends and needs of learners. This information helps English Online improve learning services.

Further, English Online discloses specific and limited personal information to recognized funding organizations for the purposes of administering their programs and reporting on learner activity and services accessed. Currently (as of April 1, 2013), information is shared with Citizenship and Immigration Canada; for more information about why CIC collects information please read: CIC Gathering Information Brochure and CIC Consent Statement.

English Online collects and stores personal learning information to record language progress and achievement, issue student participation certificates, and notify students of important issues and updates. Personal learning information includes: results and feedback on assignments, tests, goals, self-assessments, language samples, journal entries, as well as data generated by login. This personal learning information is used by English Online staff to provide feedback on learner generated materials and individualize recommendations for learning. This personal learning information is also used to report on learner experience and for testimonials for English Online marketing materials.

English Online treats data with care and respect. Though we make reasonable effort to preserve learner privacy, we cannot ensure that all learner private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Collection, Use and Sharing of Personal Information Statement. We may need to disclose personal information when required by law wherein we have a good-faith believe that such action is necessary to comply with a current judicial proceeding, a court order or legal process.

This Collection, Use and Sharing of Personal Information Statement may be updated in the future. If you have any questions about English Onlineā€™s collection, use, or disclosure of your personal information, please contact the Executive Director, Unit 610, 294 Portage Avenue, Winnipeg, Manitoba, bjamieson@myenglishonline.ca.

Updated: March 19, 2015

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