This session is specifically designed for learners who are CLB 3-4.
Come to the coffee chat to learn how to lodge an effective customer complaint.
Before joining the coffee chat
- Read the article.
Look up new words in an online dictionary. Prepare your comments and a list of questions to ask during the live session.
How to join the Skype sessions
- Log in
- Scroll down and add the eFacilitator to your contacts on Skype
- Send a message to the eFacilitator to say you will attend a virtual coffee chat. Send a message each week to declare your availability.
- Test your computer well BEFORE the live meeting on Skype
- The eFacilitator will start a group Skype call
Please login to view e-facilitator contact information.